Incentive

The SODK-OST+ quality guidelines have been used successfully in many institutions for over 10 years. The quality guidelines are the most frequently used instrument for quality assurance in German-speaking Switzerland. The guidelines promote the protection of the personal rights of service users, strengthen their self-determination and autonomy and, when implemented, contribute to social participation.

Outcome

Certification based on the SODK-OST+ quality guidelines supports the continuous improvement and further development of the service provision. The implementation of the criteria promotes, among other things, the target orientation, self-determination, participation and autonomy of the service users. In some cantons, the SODK OST+:2023 certificate is a prerequisite for performance agreements.

Target groups

Organisations with outpatient and inpatient services for people with support needs. Such services can be in the areas of housing, work and/or day structure.

Validity

Three years - for the purposes of continual further development, a surveillance audit takes place once a year and after three years a recertification audit.

Recognition

The requirements of cantonal supervisory authorities relating to internal and external audits vary. The responsible cantonal local authority is exclusively in a position to specify whether or not an external certification by SQS according to SODK OST+ is recognised.

Combinations

SODK OST+:2023 can be expanded with ISO 9001 (Quality management), ISO 14001 (Environmental management) and ISO 45001 (Occupational Health and Safety Management) to become a process-orientated and integrated management system, which creates comprehensive added value.